IT Service Desk http://podcast.montgomerycollege.edu/podcast.php?podcast_unique_id=d9e454b1-cb06-b7d4-7186-5bc3657253f8 en-us IT Service Desk Kimberly Emery IT Service Desk Kimberly Emery kimberly.emery@montgomerycollege.edu http://podcast.montgomerycollege.edu/PodcastFiles/d9e454b1-cb06-b7d4-7186-5bc3657253f8/itservicedeskcover.jpg IT Help Desk's New Name and Services Kim Emery IT Help Desk's New Name and Services IT Help Desk's New Name and Services IT Help Desk's New Name and Services http://podcast.montgomerycollege.edu/PodcastFiles/d9e454b1-cb06-b7d4-7186-5bc3657253f8/1/selfservicepromo3.mp4 Wed, 22 Jun 2011 16:00:00 GMT 00:02:16 Kim Emery,IT, Help, New, Services How to Use IT Self-Service Felicia Zuelsdorf, Kim Emery How to Use IT Self-Service How to Use IT Self-Service How to Use IT Self-Service http://podcast.montgomerycollege.edu/PodcastFiles/d9e454b1-cb06-b7d4-7186-5bc3657253f8/2/servicedesktutorial.mp4 Fri, 24 Jun 2011 16:00:00 GMT 00:02:06 Felicia Zuelsdorf, Kim Emery, IT, Self-Service